Ashley Furniture Complaint - 100% Leather = Durablend???
MESA, ARIZONA -- Durablend is not 100% leather as some sales associates would have you believe.
Customer service--I do not think the store in Mesa AZ even knows what that is. A promise was made to exchange our fake leather for real leather at a similar fair cost but "making it worth our while". A deal was made for 1600$. When we went back to the store for the 3rd time the deal went up to roughly 1670$. Are they seriously going to screw a customer 70 more $ after they already screwed him on the first set of couches? What else will go wrong. The order was cancelled.
Do not shop there you will get the run around--"I'm waiting on corporate to email me back" "They(Corporate?) are on airplanes right now and I will have to get back to you in the morning" How dumb do they think their consumers are?