Route 22 Toyota Complaint - Bait and Switch - Car Purchase

Review by LynnPaul on 2009-04-13
HILLSIDE, NEW JERSEY -- After viewing a used car on their website listed under certified pre-owned, the finance guy tells me that I must pay an additional $500 to have it certified. It had already been advertised as such and at 4.9% financing over 60 months. What they don't tell you online is that you can't get that financing rate unless it's certified and at the additional $500. The ad also states that the car has power windows only to find that upon viewing it in person it does not. When this was pointed out to them they tell you that the advertising is done by an outside co. and they can't be responsible.

That's a great ploy to get you in the door. I left furious and carless. Don't trust them, they are liars!!!!

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.