Liquidation.com Complaint - Gross Misrepresentation
On March 31, 2009 I purchased an auction lot advertised as "Return Items" of Home Theater Projectors with a MSRP of $10,000.00. I was the High Bidder of 80 Bids submitted. I was truly shocked when I received 3 "Plastic Replicas" of items that were represented as items having been previously sold as Home Theater Projectors worth $10,000.00. After I contacted the manufacturer of the Actual Working Items I was informed they don't even sell the "Display Models" that I received, they are distributed to authorized retailers free of charge.
When I submitted my dispute claim to Liquidation.com with photo's showing that all 3 items were clearly marked as Non-Working Display Models Only, they informed me that they had decided to release my funds to the seller and that my claim was closed.
I had been buying auction items from Liquidation.com for about 6 months and had learned to pay close attention to the details listed. This caught me totally of guard.
Having spent over $12,000.00 with them over the last 4 months, I was a little surprised at how quickly they dismissed my claim.
NEEDLESS TO SAY I WON'T BE BUYING ANYTHING ELSE FROM THEM.
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