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Marriott Burlington Complaint - Water - A Basic Service?

Review by Dan the Consultant on 2009-04-14
BOSTON, MASSACHUSETTS -- Shower started as a trickle - then went to full power. Would not turn off - then sink was a trickle. Complained to front desk - said I'm sorry - will send an engineer". One hour late - no engineer. Wrote to General Manager, [snip], no response!

Paid $189 and NO WATER and no complaint resolution!

Poor service, poor management!

Stayed on 3-18-09 in Room 126.
Comments:1 Replies - Latest reply on 2009-04-14
Posted by saj80 on 2009-04-14:
File a complaint with Marriott corporate; their contact information is on the Marriott web page. For what they charge for rooms, this would be unacceptable to me, as well.

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