HOUSTON, TEXAS -- I don't know whether to feel pleased I'm not alone or hacked-off at falling for the same SCAM being run by Nationwide Home Warranty of NY.
The company are wholly unethical and I have connected every regulatory agency I can in the hope they are heavily sanctioned. Like others, when I've made claims they stall demanding "MAINTENANCE" records. I only just moved into my relatively new house so didn't have any records ... so they said contact the previous owner for records going back THREE YEARS. Are they for real? Of course it's all part of the SCAM and they'll string you along until time for renewal, then agree to part meet your claim IF and ONLY IF you renew with them. THEY SHOULD BE SHUT DOWN!!
Like others ... I don't know how their claim desk "managers" sleep at nights.