Sleep Inn Panama City, FL Complaint - So Much for Their Customer Satisfaction Policy
PANAMA CITY, FLORIDA -- March 2009: Highly disappointed. Refused extra towels. Had to ask for a remote THREE TIMES. The worst part: I was refused new pillows after I discovered there were lice or bed bugs in mine. Had to go buy my own! Disgusted.
I wrote the management one week later. I penned a very reasonable letter giving them ample time to respond appropriately before I posted my opinions and experience publicly. I gave them the opportunity to make amends but, almost one month later, I find that my letter has gone unheeded so here's my review!