Sleep Inn Panama City, FL Complaint - So Much for Their Customer Satisfaction Policy

Review by Photini on 2009-04-15
PANAMA CITY, FLORIDA -- March 2009: Highly disappointed. Refused extra towels. Had to ask for a remote THREE TIMES. The worst part: I was refused new pillows after I discovered there were lice or bed bugs in mine. Had to go buy my own! Disgusted.

I wrote the management one week later. I penned a very reasonable letter giving them ample time to respond appropriately before I posted my opinions and experience publicly. I gave them the opportunity to make amends but, almost one month later, I find that my letter has gone unheeded so here's my review!
Comments:2 Replies - Latest reply on 2009-04-15
Posted by BokiBean on 2009-04-15:
Gross@the pillow with bugs in them. I would be ticked off too!

I have avoided Panama City Beach like the plague since I was older than the usual wild crowd there...Spring Break there is gawdawful. We have a locally produced cop show here that shows PCB antics on a regular basis.
Posted by ejack053824 on 2009-04-15:
I hate Panama City Beach to. No way I would have stayed there after seeing filthy pillows.

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