Dearborn Total Automotive Complaint - Trickery With Coupons
Visited Dearborn heights total automotive shop, 23420 van born road. I received a coupon in the mail for 20.00 off a brake repair. I ask the clerk to give me an estimate of brake pads for the front to my 1999 Honda. He quoted 160.00 which was about right. I have received 2 other quotes from Pep boys and bell tire which were the same. Well I thought I would then bring out my 20.00 coupon. The teller said that the quoted price was the price with a coupon. I told him I did not believe him because before he gave me the quote he did not know that I had a coupon. I did not tell him that I had the 2 other quotes with out a coupon which matched his price. He insisted that that was the price with coupon, saying he intended to print a coupon off of his computer.
When I ask him for his name he would not give me his last name. When I told him I was going to report him to an agency, he told me to get off of his property.
What a jerk