Gateway Complaint - Do Not Buy A Gateway Computer!!!
I bought a Gateway Notebook from Gateway 2 years ago with a 4-year warranty.
Recently, one of the hinges that connects the top of the notebook to the bottom of the notebook broke.
I called Gateway and was told they had sold my warranty to MPC. I contacted MPC and learned they are now bankrupt and will not service my computer.
I called Gateway again and was given a huge run-around. Gateway has treated me terribly regarding this incident. I was told they definitely would not take care of my computer. When I asked to speak to a manager they informed me there was no manager to speak to. When I asked for the name of the representative I was speaking to, he told me he was not allowed to give out names.
Not only did I pay Gateway money for a 4-year warranty, but they also received money from MPC for my warranty. They were paid twice for a warranty and will NOT stand behind their product.
DO NOT BUY GATEWAY!!!