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Keffer Volkswagon Informative - Taken by Keffer... Buyer Beware

Review by takenbykeffer on 2009-04-16
HUNTERSVILLE, NEW HAMPSHIRE -- DO NOT buy a used car from these people. They lie about what you get. For example they told me they would mail my 2nd set of keys because they couldn't locate them when I picked the vehicle up. They never mailed them and then said that they didn't know what I was talking about when I called asking for them. The vehicle I bought from them also had a rear passenger door that would not open from the inside due to a broken child safety lock and they wouldn't repair it under their warranty and told me I needed to have it repaired at another dealership under its factory warranty. I think all doors must open on a car to pass inspection. I doubt this is legal to sell a car like this, but they told me that it passed NC state inspection? Several other things were wrong, like a hole in a headlight that they refused to fix before I picked it up.

They also will not return calls after the vehicle is purchased and will not honor their used car warranty.. Buyer Beware!
Comments:1 Replies - Latest reply on 2009-04-16
Posted by Anonymous on 2009-04-16:
They didn't give you a copy of the inspection report? If a promised repair or fix is not written on the sales contract there's little you can do about it. Verbal promises to do anything are worthless. A safety inspection might not include operating doors or broken child locks. Do some research and find exactly what the inspection covers. Seems to me that they are ignoring you in the hope that you will give up.

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