Cruises-N-More Compliment - Never Had A Problem In 10 Bookings With Cruises-N-More - Customer Service
Customer Service - Compliment
FLORIDA -- Hi everyone,
I just had to write since I read the review about Cruises-N-More. I have used this company for the last 10 cruise bookings and I have worked with the same agent for all of them. His name Jim Miller and he is the greatest! He has always been prompt in returning my calls, finds me the greatest deals, calls me if a better deal becomes available, has helped several of my friends get great deals and even worked with the cruise companies in getting any problems straightened out for me. I am going on my 5th cruise to Alaska in May and it is on Princess. I have used Princess, Norwegian and Celebrity and while each of them are in their own class I have always found that even when I have called these companies for info that they are very professional and helpful.
I am sorry that this awful situation happened to this gentleman and I can certainly understand his frustration but that doesn't mean that all of the agents at Cruises-N-More aren't top notch. Everyone has had a bad experience with something, travel is the worst because you are setting high expectations for your well deserved time off.
For the person that endured this bad experience I say the next time you want to book a cruise try Cruises-N-More again and ask for Jim Miller and he'll make sure to get things done right for you! I haven't got one thing bad to say about them because I have been well taken care of!