Pizza Hut Complaint - Rude and Nasty Customer Service Rep
COCHRAN, GEORGIA -- I wanted a pizza delivered to me, so I called the pizza hut in Cochran, Georgia thinking I would end the phone conversation satisfied and with a pizza. Instead I ended the phone conversation angry and without a pizza because I got fed up with the rude customer service representative and I didn't want to buy anything from the restaurant because she made me loose my appetite I was so pissed off. The customer representative was so rude and unprofessional, she sounded so alley, and she was nasty when she didn't understand something I was saying. This is not the first time I encountered problems with the customer service representative The time before that she got my order wrong and she gave me thin crust pizza when I clearly told her I wanted pan crust/thick crust. Another time I encountered problems with her nastiness is when I had a pizza delivered to me and I wasn't standing outside waiting for the pizza man so he pulled off, they didn't try to call me or anything.
When I called the pizza hut after waiting an hour for the pizza, "I calmly said, "Ma'am, I ordered a pizza and my neighbor said he pulled in my driveway and pulled off." "Why didn't anyone call me and let me know he was on his way?" They usually called me and let me know that the delivery man was on his way. "She got loud with me and said "you knew he was coming, so you supposed to be out there to get your pizza." I have never had such bad experience at a pizza hut other than the one in Cochran, Georgia. I am trying to get something where I can report this lady somewhere, and I guess the only way to do that is to e-mail their manager.
They need to put her nasty tail somewhere on clean-up, then one day she had the nerve to leave something out of my order, I asked for two orders of hersheys dunkers and she going to give me breadsticks, she is the worst customer representative I have ever seen in my entire life.