Outback Steakhouse Complaint - Parking Lot Embarrassment
Purchased one $50 gift card at Outback Steakhouse. Was told that if I bought two gift cards I would get one $20 gift card free. I purchase the second card and promptly put it away with the $50 since I purchased it for myself. Went to use the card. Was chased across the parking lot by waitress to inform me the $20 card had expired. Contacted Outback customer service. The issue here is the way the extra card was sold (presented by sales representative as a free $20 gift card). It was NOT a gift card. Rather, it was a $20 promotional card for use within 6 weeks.
Outback customer service passed the buck to the local Outback restaurant. Received no satisfaction what-so-ever.
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