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Vacation Property Services Complaint - No Truth Whatsoever - Timeshare Sales
Timeshare Sales - Complaint
ST. PETERSBURG, FLORIDA -- I should have read reviews before agreeing to list with Vacation Property Services in December of 2008. Within 24 hours of my first conversation with one of their agents, [snip], I was told I had several buyers for my timeshare and all I had to do was agree to the costs - of course. Prior to that first conversation, there were messages left on my voicemail to return their calls ASAP! [snip] assured me that ALL buyers were pre-qualified and closing costs, etc. would be paid by the buyer. I agreed to the price, $23,000 or if that one didn't go through, the previous one of $18,000. Again, I was assured everything was great and should close within 4 to 6 weeks. After speaking to [snip] at least every other day all calls ceased. I was also advised not to pay the maintenance fees as they would be taken care of. They weren't - became past due and I paid. When I called her, one of the numbers always went to voicemail. They were never returned! Then, she would pick up and hang up. I called the 800 number and she was never available to I talked to their Customer Service people - when they were available. I was told they had never before had a complaint regarding [snip] and they would check into it.
I got an email about a month later which supposedly represented 'action' on the property and they were checking upstairs with the buyers. I emailed asking what the list of names meant. I have also found out they they NEVER respond to an email. I called and left a message again today to find out the status.
I have also written to the Attorney General and to the Real Estate Licensing Board. This is obviously nothing but a scam!
I got an email about a month later which supposedly represented 'action' on the property and they were checking upstairs with the buyers. I emailed asking what the list of names meant. I have also found out they they NEVER respond to an email. I called and left a message again today to find out the status.
I have also written to the Attorney General and to the Real Estate Licensing Board. This is obviously nothing but a scam!
Comments:
Posted by PassingBy on 2009-04-17:
Red flag - Pre-qualified. Means nothing as everyone is pre-qualified. That they told you to stop the maintenance payments was wrong. As long as you are the owner you are responsible for any and all fees. Whatever one is told over the phone is worthless without something in writing.
Posted by Ponie on 2009-04-17:
Right, PB. Some of those verbal promises aren't worth the paper they're not written on.
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