EMachines Complaint - Hard Drive Failure - Emachine T3642
SHELBY TWP, MICHIGAN -- My 14 month old Emachine is now experiencing Hard Drive failure. I have taken it to 2 computer repair shops each has quoted me approximately $300 to replace the Hard Drive. I called Emachines customer service to inform them of my problem, which was a waste of time. I was told that my 12 month warranty had expired, and if I wanted to complain I could call another number where I could PAY BY THE MINUTE TO COMPLAIN! Are you kidding me? In my opinion this is a very poor product with a terrible customer service department.
I was also told by the repair shop that Emachines are notorious for this type of problem as well as having bad mother boards. Don't waste your money!