Gate1 Travel Complaint - Israel Tour - Quality Of Guide
PENNSYLVANIA -- I recently took a Gate1 Travel tour to Israel. It was a one-week tour, with a local guide assigned to us for the week. This guide was rude, disrespectful and obnoxious, to us in the group as well to people we encountered on the trip. He would SCOLD us for reading guidebooks while he was talking; would rush us through sites, "promising" to let us take photos, then herding us like cattle as soon as he was done talking; he admonished other, older members of the group, for lagging behind; he was dismissive about questions we asked, particularly if he didn't like them. He made bigoted, even racist remarks about other tourists; it was an awful experience. I had found Gate1 on the internet and have now learned the hard way to check consumer reports before signing up blind.
I complained to Gate1 Travel to at least alert them to changing the tour operator and for a refund for the costs of the guide, I never even received an apology. I strongly recommend against anyone using this tour company.