Verizon Complaint - Combination Billing Ha!
LAKE ELSINORE, CALIFORNIA -- I switched from Time Warner back to Verizon because services were offered in a package deal and I always liked Verizon previously. Well, its been 3 months now and the package deal never materialized. They kept telling me to pay the Direct TV bill separately and the next billing would be from Verizon with all 3 services. So far not so. This was supposed to be a discounted package. I filled out the rebate item (most rebates are a joke) but I thought I would still try. NOTE; DO NOT DO THE PACKAGE DEAL THEY OFFER. GO TO DIRECT TV SEPARATELY AND DO THEIR PROMOTION. IT WILL SAVE YOU MUCH HEARTACHE AND FRUSTRATION and probably MONEY.
If Verizon cannot get this straight ( I know they are rather new in this business NOT) then I will switch back to TIME WARNER and also cancel my VERIZON WIRELESS (which I have had for years). DOESN'T ANYONE DO THEIR JOB RIGHT ANYMORE????