SDBService Premium Acai Berry Complaint - Unauthorized Payments Taken Out Of Checking Account

Review by 63563 on 2009-04-18
These people took 82.97 from my checking account for a 5.00 free trial. Then two weeks later tried again. I filled out an affidavit to stop it and took in my cancellation confirmation and still they tried. I noticed when I looked at my checking online yesterday that my account balance had a 82.97 difference between my balance and available balance. The bank put a three day hold on their payment and I withdrew all my money to a 0 balance. I have been told by my bank that they would stop this dead on Monday morning but one of the gals said that these disreputable companies can change one number and go in over and over and try to pull your money out. I will probably have to close my 10 year old account right in the middle of working on buying a house! I tried to call customer service and the minute they hear complaint they hang up no matter how nice you are. One of the operators who was east indian said they were now located in Canada but I believe they pull money from GB. I am trying to post where ever I can to warn other people about this scam. If you click on www.sdbservice.com you will go to the company that I got my "free trial" from BEWARE!!!!!!! And the kicker here.. I never received anything BUT the free trial and still they took 82.97 and just tried to bill me again. I guess these pills do work the stress of this has caused me to lose 4 pounds WITH OUT taking even a SINGLE PILL!

Here is their customer service number 866-481-6552 toll free to save you money : ) and check out the web address for a view of what may be a never ending problem for you if you order from this company. HW Herbal Supply LTD.
Comments:9 Replies - Latest reply on 2009-05-11
Posted by Soaring Consumer on 2009-04-18:
Unfortunately, closing your bank account and opening a new one will be the only way to stop this scammer.
Posted by Anonymous on 2009-04-18:
OP neglected to read the terms of the 'free' offer. By accepting the offer you agree to sign up for additional shipments of product. They will let you cancel but it's very difficult. And stop using your debit card for online transactions. You gave them immediate access to your money and they could have wiped you out in seconds.
Posted by Anonymous on 2009-04-18:
This is exactly the reason that one should NEVER give their bank account number out to anyone. If you pay by a credit card, you can at least dispute the charge.
If you don't have a credit card, and they won't accept a check, it's a pretty good sign that they are not reputable and you probably want to stay away from them.
Posted by jktshff1 on 2009-04-18:
How is $5.00 a "free trial"? You can't read terms and conditions or the fine print?
Posted by Anonymous on 2009-04-18:
5.00 for shipping and I cancelled my order. Try to read the complaint if you are going to reply They just tried to take out the monet again AFTER I CANCELLED and got a confirmation email. Understand that?
Posted by jktshff1 on 2009-04-18:
Why don't you try to read the fine print? I agree with wally, glad you aren't teaching my kids or grand kids.
Posted by jktshff1 on 2009-04-18:
Teachers is gone...good riddance
Posted by D. on 2009-04-18:
Good thing she left before Ejack got to her...LOL!
Posted by kcharmed on 2009-05-11:
you didn't goto the Actuall site for the product you bought thru someone else . there is a site for the product . They have TAC and Refund options and did you get a order form ? if u did u can proove that u payed a one time free trial and thats it .

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