Burns Hyundai Complaint - Horrible Customer Service
CHERRY HILL, NEW JERSEY -- I purchased a car from these guys few years back so when I needed another one this year I wanted to go back to them. I talked to their internet sales person online and explained my situation and she assured me that their finance guy [snip] is really good and blah blah blah. Any ways I went in there and met a different sales guy who had no clue what he was doing. He was repeatedly asking us questions that we already answered him and was wasting our time.
I told the guy not to run my credit check if they have a slightest doubt that can't get my application approved and give me 100% assurance. He swore up and down too that [snip] can do any thing. So I let them run a credit check. After being there for like 4 hours I finally went to find this guy who apparently forgot about us. So he started making excuses that all the banks are closed and he will call me tomorrow. Ok I left and waited for his call all day and no call. I called him 3 times and left messages and he did not even have the decency to call me back. Finally I called and asked for a manager and told him what happened and of course they don't really care.
So unless you are a perfect credit score I don't recommend going there, they will treat you bad and lower your credit score even more by running credit checks on you. I will also be reporting them to Hyundai and BBB.