Turkish Airlines Complaint - Miles & Smiles Mile Bonus
To whom it may concern,
On 2th March 09 I flew from Ho Hong Kong to Ho Chi Minh city (Vietnam)by United Airlines with the flight no UA 869. Under normal circumstances the mile bonus of this flight should be taken into the records of my miles & smiles card with the no. TK 323723114 by Turkish Airlines. As I suppose there has been an access problem, therefore this flight info has not been registered in the system. According to the conversation with the Turkish Airlines, they stated that my ticket no and seat no was required to transmit my mile bonus.
Could you please inform me, why the Türkish Airlines could not be able to get these info and the info could not be transferred to my account?
Would you please kindly send me these necessary infos- ticket no and seat no of the flight UA 869 on 02 March 09 at your earliest convenience?
Saygılarımla/Best Regards/Mit freundlichen Grüssen,