Airtel Complaint - Very Poor Customer Service

Review by Nil on 2009-04-21
MUMBAI, MISSISSIPPI -- I was getting charged for Rs. 99 for value added charges in my mobile bill. I called up 121 & the response from them was "It is under processing, you will not be charged from next month." Still I was getting charged every month. I have written the same to asking for waiver. But no solution is provided by them. finally I wrote a mail that I want to cancel this number.

Prompt response from them was "please clear your outstanding bill amount & cancel the number." I am totally disappointed with such a poor response from such a reputed companies customer care.

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