Blockbuster - Phoenix, AZ Complaint - Fees
LEE'S SUMMIT, MISSOURI -- I recently received a letter in the mail from *Credit Protection Assoiciates, L.P.* and it appeared that I owed $47.88. I inquired at Blockbuster sotre #29141. The employee stated the charge was for returning the movie to a differnt store in the area. Prior to the aformentioned letter from the collections agency, I never was informed of my mistake.
To help keep me as a potential future customer, I would like the following:
I will pay the 47.88 because I did make a mistake. Although, I do not believe it is worth that. I am dissapointed in the way this situation was handled and do not plan to patronize ANY of your stores.
At the very least I would like a response from your company regarding this incident.