Wal-Mart Complaint - Warning Against Purchasing The Walmart Pre-Paid Credit Card
NAPOLEON, OHIO -- After receiving my paycheck from my place of employment, I proceeded to the Walmart in Napoloeon, Ohio to cash my check. I decided that I would have it put on their new pre-paid credit card and it would cost me nothing to cash my check, just a $3.00 activation fee for the pre-paid card. My entire check was put onto the card and I proceeded to my vehicle to activate the card for use. After going through 3 people to try and get my card activated, I was told that two years prior I had two other cards in my name and therefore they would be unable to activate my pre-paid card. I was a bit upset, but asked if I just needed to go back into the store to receive my refund. I was told that I could not and I would be issued a refund check in a minimum of 7 days from now! I told them this was not acceptable as I had bills due and needed the money that was on this card in order to make them. (I had put my entire check on this card!!) She then proceeded to tell me that if I paid a fee of twenty dollars, to be deducted from the card, that I could activate the card and it would be usable two days from now. This was totally not acceptable!! I returned to the Customer Service department to insist on a refund today, and after going through 2 different people of management, and spending 2hrs. already in Walmart dealing with all this, the manager informed me there was nothing they could do and I would have to wait the 7 days to receive a refund of the money that had been put on the pre-paid card. To make matters worse, I was scheduled to go out of town this weekend, which I had to cancel due to the fact that I had no money to travel with, it was all on the pre-paid card that I had purchased earlier in the day, with no access to any of it.
A WARNING TO ALL.....DO NOT PURCHASE A PRE-PAID CREDIT CARD THROUGH WALMART. IF ANYTHING GOES WRONG WITH THE TRANSACTION, YOU WILL HAVE TO WAIT A MINIMUM OF A WEEK TO RECEIVE A REFUND!! THIS TOOK PLACE AT THE WALMART IN NAPOLEON, OHIO....
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