CHANDLER, ARIZONA -- We bought a new Leather Sectional Sofa on Dec/20/2006 for $3,000, in less then 4 months of usage the Sofa set is sagging. Only two adults myself (140lb) and my spouse (110lb) is using the sofa, the entire sofa set is sagging you can feel the wood when you sit on it. I have filled complaint after complaint but no respond. Visited their store in Chandler/Ahwatukee and the sales person told me that I need to contact their ASHLEY customer support but no one is bother to response.
I have one sentence for you to say "ASHLEY GO TO HELL", YOU GUYS JUST KNOW HOW TO ROB PEOPLE. YOU HAVE FAIL TO PROVIDE ANY CUSTOMER SERVICE WHATSOEVER.