GEORGIA -- Last Sunday, a large tree fell on my property, totaled the maintenance mans truck and did damage to my neighbors car and my car. I call the claims dept. and told them what happened. received a call Monday from someone in India, she told me what they were not going to do and to e-mail photos. I told her I did not have
ability to do so. I requested someone to come to my house and review the claim. In the mean time neighbor and maintenance are screaming to me "what are you going to do. Travelers them call back and said someone would be there the next day between 2;30 and 3. No one ever came, or called. At 4;30 I called and was treated with no respect, I read her the riot act, she hung up the phone. Someone called back and said someone would be there in 30 minutes, no show!
They are not returning my calls and I had to call the police on irate maintenance man. Received a voicemail from insurance co, saying claim denied.