United Airlines Compliment - Good Service--Even an Unexpected Upgrade
In light of all the bad reviews on airlines, in general, I thought I would take this opportunity to congratulate United Airlines on a job well done.
I was on a flight from Asia yesterday, 4/22/09, and have to say that it went very well. I took a total of three flights. Every single flight took off on time, a major plus.
On the second leg of my trip, I was upgraded to Business Class because my seat in Economy Plus had been given to someone else. The flight wasn't full, so I guess I must have had some good Karma going for me. I also don't have a huge amount of miles with United, so that didn't come into play either.
On every flight, the flight attendants were very friendly and helpful. The food was average to below average, but, that is the least of my concerns when I fly. Getting where I'm going as quickly as possible is what I always hope for.
Every aspect of my experience with United, from check-in to getting my luggage at the end of the trip, was fantastic. I hope this is an indication of things to come.