Glenn Polk Auto Plex Complaint - Warranty - Bad Injector

Review by tdeb on 2009-04-24
GAINESVILLE, TEXAS -- I own a '07 Dodge Ram 3500 and one of the injectors went bad 70 some thousand miles on it). Took it to Glenn Polk (where I bought it) and they informed me that since I missed one (1) fuel filter change my warranty was no good and it would cost me almost $1200.00 to fix. Due to my stupidity I had them fix it, and in the mean time I did some checking-come to find out the warranty coverage is up to the dealership and they decide if they want to cover you or not. I would not buy another auto from this dealership if they were the last ones on earth-some other dealership will get my money next time.

My bother has a Chevy truck and he had a couple injectors go bad it was still under warranty (had almost 100,000 miles on it) and his dealership paid for everything told him it was covered under the warranty-he did not have to produce any maintenance reports-they fixed it and he was on his way-makes me wonder if I shouldn't switch to Chevy.

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