Julias Bra Shop Complaint - Incompetent Service And Systems
NORTH CAROLINA -- I placed an order on line on March 23, 2009 and received confirmation & immediate charge to my credit card for the full amount (thru PayPal). Bottom line is that I followed up weekly by phone (very difficult as their line is always busy or their mail box is full, or if you do leave a message, no-one returns your call); and was told each time that my order either was shipping that day or had shipped the previous day. Today (4-24), I finally asked to speak to a supervisor who said that 3 of the 7 items I ordered were shipping today (this time she gave me a tracking number). Comment was that they did not ship earlier because the order was not complete.
I informed her to cancel the remainder of the order and issue me a refund. We'll see just how long that takes. Unless you have the patience of "JOB" do not order from them.