Elgin Toyota Compliment - Good Service
ELGIN, ILLINOIS -- I wanted to write and let you know how much I am pleased with your service center. Normally I do not trust my car with dealership service centers, however I had a good purchasing experience from your dealership in the past, so I thought I would try it. I had previously stopped by another Toyota dealership in Schaumburg to get a quote for the same service. They quoted me a price of $550. When I visited your service center, I was shown the list of things they would do to service my car, and given a price of $349! I had noticed a few things were not on the list that the Schaumburg dealership had added to the price. Your service rep (Darryl Cesario) told me that those particular services were not necessary at this time, and that I would not need them for another 30,000 miles! Your dealership saved me $200 and a lot of unnecessary work that would have been performed if I had left my car with the Schaumburg Toyota dealership. Your team also fixed my taillights free of charge when I remembered that they had not been working properly.
I just wanted to let upper management know that your dealership is doing a great job, and I will definitely recommend you to my friends in the future.