Macys at Pearl Ridge, Hawaii Compliment - Return policy - Kitchenware
PEARL CITY, HAWAII -- I purchased a Pressure cooker (made in China) that had all the desired components to cook a great meal. Unfortunately, I purchased a 4-qt pot and while getting ready to prepare a meal, found it to be too small. I terminated the cooking process, cleaned the pot and returned it to the store to trade it for a 6-qt size pot.
The Cashier was quite courteous with me and re-funded my money and apologized that all the 6-qt pots had been sold out. I was quite impressed with her concern and customer service attitude.
The Store also was well organized and very clean which makes for a at ease/comfortable shopping experience. To all my friends and other shoppers, I say to you, "SHOP AT MACYS'.