Staples Complaint - Staples Refuses Grant For A Computer For Disabled Child!
KEENE, NEW HAMPSHIRE -- I received a grant form a local foundation in NH. The grant had an exact amount it would "directly pay to the vendor"- all Staples had to do was send an invoice to the foundation. Instead they flatly refused the grant, told me "You would have to pay upfront" and the rest was blah blah blah about the lame store policy, at that point I shut off my ears. Why in the world would you pay upfront for an item when you have a grant written in black ink on white explaining the Grant.
Now my special needs daughter will have to wait longer to get the computer she needs because people have to make a big deal out of something when there is no big deal.
Shame on you Staples of Keene NH.