Company Response on 04/30/2009:
On behalf of Bob's Discount Furniture – my name is Christina and I'm so sorry to hear you had a disappointing experience. I know you’ve been in touch with customer service, but I’d encourage you to reach out to our team directly at 860-474-1200 x1 and see if there is anything we can do. Customer service is truly a top priority for us and I’d like to help out if I can. We appreciate hearing from customers and hope that you'll give us another shot.