Cheaptickets.com Complaint - Changing Ticket
EL PASO, TEXAS -- Yes, I purchased a ticket for my boyfriend at Cheaptickets.com and we decided to try and change the date, since he was visiting from a deployment, not a lot of time. When I went to inquire about changing ticket or cancelling the ticket it would double the price I would have to pay for a ticket (ex. change ticket charge is $150.00, plus $50.00, plus the price for a new ticket, meaning if I paid $230.00 for my first ticket add the additional surcharges, plus a new ticket = $430.00 plus the price of additional ticket). To me, it is easier to just buy a regular ticket through the airlines, at least you can change your ticket without being penalized or charged additional charges.
My boyfriend is a Soldier supporting this country that he is proud to be a part of and I don't think cheaptickets.com is fair in that respect; therefore I will not use cheaptickets.com and will go back to Delta, American, or Southwest to make my purchase and be able to make last minute changes without being penalized or feel like I'm being ripped-off.