Comfort Inns, Suites & Hotels Complaint - Poor Breakfast Management
CASTLE ROCK, COLORADO -- We just got back from spending 4 nights at the Castle Rock, CO Comfort Suites. The first morning there was orange juice at the breakfast bar. Next morning only apple juice. When asked, the server just said they were out. Next two mornings they were also out. Inquired at the desk and was told they ran out because of a blizzard the week before and no deliveries since then. I asked if there were no grocery stores in Castle Rock that carried orange juice, but was told only one person is on duty and can't leave. Amazing.
We travel there in April every year for a glass show held nearby. This was our first stay in this hotel. And our last. Don't these places realize it is the little things that decide if we will return?