Champion AutoPlex Complaint - 2001 Grand AM Pontiac
AUSTIN, TEXAS -- We have a 2001 Grand AM Pontiac, this car has been in the shop 5 time for the same problem. The problem is, everytime it rain the rain runs down the door to the inside of the car rear floor. We have spoken with the General Manager and the Service Manager and nothing has been done right. This pontiac was put in the shop for repairs on 9 Feb. 2004, 24 Feb 2004, 23 March 2004, 2 April 2004 and 7 April 2004 and it is going back on 12 April 2004 for the 6th time and the same leak.
Each time we have put this car in the shop they quarantee us that it is fixed and that the water will not get in, that was 5 lies, we am sick of this car and we feel it should be replaced. It is going back to the dealership again tomorrow 12 April for the 6th time and we are not going to leave with this Car. The service department has failed in their efforts to repair our vehicle. This is a car that can not get wet on the outside without the inside getting soaked. The main reason for this complaint and what has really upset me is a statement that was made when I was speaking with the service person was, "Tell her to bring in the car, she will not know if we fixed it or not", that has really irritated me.