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Homesure Services Home Warranty Complaint - Home Warranty Rip Offs

Review by unhappypup on 2009-04-29
BALTIMORE, MARYLAND -- I have been paying for my home warranty for awhile now, and have never put a claim in until last week. We turned on our air conditioner to make sure it was working properly, well it wasn't so we called the warranty people, they gave us a number to call for a service guy to come out and check it out. He came on a Sunday. He looked at it turned it on he than said that the compressor was shot and that it would not hold a charge. He said he would call the warranty people and let them know that it needed to be replaced. He even went on to say you will get a bigger and a more energy efficient unit. Well 3 days later we still hadn't heard anything so we called the home warranty people, they said that the unit was damaged from dog urine {piss} I said thats funny we have a female dog and the last time I looked she didn't lift her leg when she pissed. The other funny thing is that we have a large kennel that she goes in when we let her out. Now mind you the unit was put in 1982.They said the warranty covers normal wear. Well hello after 27 years I would think something was going wrong. I think the guy they sent out to look at the unit got a little extra in his check to say it was from dog piss. I wonder what kind of excuse they would have used if I didn't have a dog.

Beware of this rip off company they don't have any problem taking your money but when the have to spend some forget it. Hope they have a nice cool summer. I am a true believer in carma.
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