Lonestar Mitsubishi Complaint - Horrible Customer Service
SAN ANTONIO, TEXAS -- I had a very good car salesman who quit not long after my purchase at the dealership. It took me a while to make my decision on the deal. Once I did I went to finance and signed my paperwork under the "assumption" that they would find a bank to approve me and not to worry. I left without any copies (not thinking and too excited) and had the car for 2 weeks. They gave me a call and said to come into the dealership to sign papers. Much to my surprise they wanted me to sign a whole new deal that I was not agreeing with and told them they were not taking the car back after me having it for 2 weeks already. I have never had such awful customer service in my life, EVVVEERRRR!! I was treated like the dirt they walked on and not as a person who was buying a car from them (who already had a reliable car) It is amazing to me the people who are put into positions of customer service who have no idea how to treat individuals.
I would suggest that if you do not want your credit ruined and you want great customer service DO NOT go to this dealership!!!! People deserve great service especially if you are a buyer.