American Airlines Complaint - Airline Delay
LA CROSSE, WISCONSIN -- My brother and I flew from Boston to NY JFK en route to Chicago on April 28th, 09. He was evaluated Dana Farber Cancer Institute for serious condition and we were boarded and ready to fly to Chicago for connection to hometown LaCrosse wi. on flight 585.Flying time 2hr when told plane delayed due to wait for another plane from LaQuardia with mechanical problems so we could board their passengers. Consequently we sat on runway for 2 hrs and then continued to Chicago missing our last connecting flight home. My brother was in much pain and had early morn. Dr. appt in LaCrosse which he also missed.
He has tumor on lower spine and there was no reason for the delay from our perspective to sit that long in cramped quarters. the weather was beautiful so not necessary to strand us and many others.