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USA Wallpaper/Decorate With Style Complaint - Please Please Please Do Not Order From USA Wallpaper

Review by JAARAA on 2009-04-29
I have experienced the same as the others who have posted complaints about USA Wallpaper.

I placed an order for wallpaper and border. Just after placing the order, I found all the bad (but true) reviews about USA Wallpaper. Immediately panicked and emailed them to cancel the order and request a refund. After several calls, emails, online chats, etc...and talking and emailing to several different named people (who never gave you their last name); I got several inconsistent stories, the runaround, lies, everything - I finally had a Monica tell me that I would receive my refund within a few days. I paid through Paypal and unbelievably, I did receive my full refund back to my Paypal account.

I didn't appreciate the very bad customer service. And I will never never ever order again from them. I was lucky and received my refund and I do wish all others who have had the same problem to receive either what they ordered or get their money refunded.

I found that people who have ordered from USA Wallpaper and are waiting for a refund, had filed a complaint with the Ohio Attorney General Office since USA Wallpaper is in Sandusky OH. This might be the way to go - I did read a review online that someone did file with them and did receive their money back.

USA Wallpaper needs to be shut down. I do not understand how they can continue to operate since they have so many complaints.

Please beware and DO NOT order from them.
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