Bank of America Complaint - Bank of America making money on NSF Fees to cover other losses
I have had a Bank of America account for many years and would never ever consider switching until they showed me actually how greedy they are. I mistakingly wrote two checks down on my check book registry and forgot to deduct them, meantime all my debit charges that were setting in pending status were covered, but, when the checks came in....instead of denying them, they accepted them moved them to the bottom, so all of the nine little piddly debit card debits I had they all were insufficient. They charged me 35 dollars for all nine of them which is about 315 dollars. I took a credit card got cash off of it got my account current and I talked to a lady in the branch and she said wait for them charges to go out of pending status and call customer service or come back in and we will take care of those for you. I did what she said and the next morning I called the customer service number and they told me that they could only credit 100 dollars back.
I then called and talked to the lady and she told me that since it was already touched she couldn't go in to my account and credit anymore back to my account. We talked to two managers at the branch and customer service and practically begged to have the charges to be waived but they said sorry....nothing I can do! BS... I work for a credit card company and I know better! I told them if I knew my charges wouldn't be taken off I wouldn't have got cash off my credit card since my check would be deposited that day at midnight. Now not only am I down 215 dollars...I also have the interest that I will accrue for getting cash off my credit card. No wonder America is in trouble. How greedy do you have to be? Your inconsideration makes a difference whether a paycheck to paycheck person like me can even buy groceries next week. I guess there's no forgiveness for human error at least in the slight.
I do know I am closing my accounts at Bank of America and I do know I will spread the word to all my friends, every blogspot, internet site, place I can get a hold of. The government should do something about this BS.....no wonder why other countries joke at us.....Time to stand up and shove inconsiderate giant bully institutions that are too big for their britches aside and tell them to take their greed elsewhere.
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