Priceline.com Complaint - Beware Of Things Too Good To Be True
I know I should have read and re-read the fine print before I made a rental car reservation, but I had used Priceline before and never had problems...mostly because I never needed help!
I had an emergency come up and could not use the rental car I had reserved. I called Hertz and was told that I had to call Priceline because they (Hertz) don't receive any money until I actually pick up the car. Well I called Priceline and as is the case with many others got the scripted runaround and no satisfaction whatsoever. So I'm out over $200 for no service. What a racket!! I would never recommend them to anyone.
Be smarter than I was everyone...I guess I just couldn't believe that any reputable company would actually charge you and keep your money when they provided nothing in return. Live and learn!