Amazon.com Complaint - Amazon.com Seller Central - Animal Behavior
SEATTLE, WASHINGTON -- I have been selling for 2 years at Amazon, I had about 4000 orders for the last 2 years they made on me $20.000 Commission when I did not make this amount in profits in this whole time period just recently I was closed for vacation for 2 weeks. I left for all my customers a email that I will be able to take care of customer service when I come back. I had processed 3 refunds the day after my vacation, just regular changed mind reasons etc. Nobody complained anything to Amazon
but on the computer system it showed up like this last 7 days 0 orders 3 returns, this is above their standard, so I got I email that they are suspending my account, I emailed them and they wanted detail information about all my feedback's etc. Then I got I final suspension note that I violated their rules, which is 100% false whenever I had any question on anything how to proceed I always called them up for guidance and advice and always followed their rules 100%.
I have had over 500 feedback's 97% positive, and for no good reason they throwing me out like a I would be a piece of garbage I was a top customer oriented seller ever, but some customers will write bad feedback's sometimes like this this cd player was broken on day one, but wait a minute I sold you a shirt not a cd player so the customer has a option to remove it but if he refuses. Amazon will leave it on the system, and this will be counted against you if it hits over a certain percentage what they determined. They are the smartest the best the greatest business on the planet and all the sellers who could be much more ethical than them are just a piece of ....... There is no second guessing them, how could the only judge by one time computer numbers when you listen to the facts it is screaming obvious that nothing wrong has been done ************a other point with Amazon if the customer will say I never received this for instance but the carriers tracking number says yes, the seller will always lose if there is no signature if you sent this with post office for example it is a known fact don't try this please the sellers are always wrong, and the buyers always right in any circumstance and situation what a great way to solve disputes hooray all the thieves found a company who will always stand by their site for them.