General Motors Complaint - Problems Since Day 1
I am a single mother of a 19 month daughter who purchased a 2004 Chevy/cavalier coupe LS brand spankin new from all American Chevy in Middletown, NJ...not even a month after enjoying my over priced vehicle did I begin having electrical problems! It started off as the horn not working, I took it back to the dealership where it was serviced and I was told that the wiring was not connected... A few months later the same problem persists. I took yet another trip to the dealer in hopes of trading it in for something else well I got an 05 cobalt brand new after 1 week I get into my new beauty and it is shaking uncontrollably with the check light engine on. I drive 45 min back to the dealer to complain they tell me they were just about to call me with some bad news instead of my payments staying at $350 (same as cavalier) they will now be going up to $499 a month!!
I tell them to give me my cavalier back as I did not want any parts in an extremely high payment or a brand new shaking vehicle. a few months down. the line the speedometer, cd player, and all the lights on the radio and gear changer fade to black windows are having trouble rolling up. Took the car to yet another Chevy dealer and was told it would cost me $100 just to get a diagnostic test done! Well I relocated to Pennsylvania in 2006 and called the dealer for a copy of my contract was told they are stored in a warehouse in Delaware and would take weeks to be sent to me! Well that was 3 years ago, since then I got out of an doctors appointment In September 2008 and noticed my car would not start I needed an engine and new dash board that cost me $2400 an alternator $433 and a starter $100,in the meantime as I struggled to get all this money together to repair my only means of transportation GMAC is hounding me for my car payment being 60 days late! I try explaining to them that I am barely making it and to have to put an engine in a car that's only 5 years old is causing me to fall behind!
I also asked them to consider the fact that I have made 54 payments on the loan and barely ever ran behind, and also to acknowledge that I have paid off 17k as I stared at 21k and now owe 4k, not to mention the dealer told me I would pay 19k for the car. Any how, they took that into great consideration by sending the repossession man to my door at 1am on wed night, and back again at 10pm on Thursday night I awoke to this guy flashing his flashlight in my bedroom window to retrieve this nightmare vehicle I have invested so much. Into! I got up the next morning and was able to make one payment and not even a week later GMAC is calling for another, not even 2 months and $2400 later the car is not starting!! What's wrong with it now??? Nothing but problems since day one no one seems to care about the consumer, or the fact that the economy is in bad shape!!
GM will never ever get any of my business again there cars are trash no wonder they are going bankrupt I say they payoff any cars who have a 5k balance or lower and have had problems with newer vehicles that are not normally caused by ware and tare!!!