Thomasville Flooring and Home Depot Compliment - Home Depot Does Honorable Fix In Flooring Problem

Review by AKbear on 2009-04-30
ANCHORAGE, ALASKA -- In a previous posting, I wrote about the disastrous mistake of using Thomasville engineered wood flooring in my home which was purchased at Home Depot. Thomasville failed to honor any warranty for the defective product but my local Home Depot not only inspected the problem and found it defective but also was willing to give me credit for the cost of the material.

My compliments to Home Depot and its management for its integrity and obviously satisfying a loyal customer.
Comments:1 Replies - Latest reply on 2011-03-28
Posted by David on 2011-03-28:
since you state no info and don't even mention the 'factory defect' how can this info be useful to anyone?

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