Princess Complaint - Poor Service - Rude Staff
LA, CALIFORNIA -- 5 days before my cruise was to leave Los Angeles to the Mexican Riviera, Princess Cruise Lines decided to change the ports to the coast of CA. Insteand of changing the date of my cruise or offering a full refund and cancelling the departure. I lived in CA for years and have no desire to go to CA ports. I've contacted Princess numerous times to be hung up on and treated very poorly. I've contacted the CEO and his time frame to respond is 2-4 weeks AFTER my cruise departs. How convenient!!!
PLEASE TELL EVERYONE NOT TO USE PRINCESS CRUISES!
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