Whirlpool- Zero Customer Service / Poor Quality Product
Electric Smooth-Top, Convection Range - Complaint
I received a Whirlpool range as a Christmas gift in Dec. 2007. Within a month the control panel was discolored yellow/brown above the oven vent. I have been trying to get warranty service with no success since February 2008 from Whirlpool. They ignore me, give me the run around, and then had the nerve to reject my claim in March 2009 because my warranty had expired! The retailer is going to replace my range after threats of media and BBB action. Never buy Whirlpool!
They have absolutely NO customer service and this model # WERC4101SQ1 apparently has poor quality enamel coating and/or a defective oven vent which is poor quality too.