Radisson Complaint - Be aware of the conditions of the rooms at the Radisson Hotel Valley Forge, PA - Poor room conditions and lack of concern from mana
Poor room conditions and lack of concern from mana - Complaint
KING OF PRUSSIA, PENNSYLVANIA -- The poor condition of the flooring in the Radissons hotel room (rooted and in disrepair) caused my wife to fall and break her foot. They would not accommodate us with a different room that had elevator service or that had handy cap accessible facilities for the remainder of the stay. The elevator only went to the 14th floor and we were on the 15th floor, my wife had to crawl up and down the dirty stairways on her hind end to get to and leave the room. As soon as I informed the manager that her foot was broken he acted like he didn't want us around. Other than loaning us a wheelchair which wasn't any good after the 14th floor they didn't care much about us. Last of all to add insult to injury they charged us for the room. We were at a conference that we drove 750 miles each way to get to and we got very little out of the trip except pain and suffering. We’ve stayed at better Red Roof Inn’s than this place.