Sprint Complaint - Misleading Advertisement: 200 Calls, Not Minutes
I signed up for a 200 minute plan. My calls are usually a few seconds long. However this month I found I was charged an extra $20. When I looked at my call logs I found that my calls that were only a few seconds long were rounded up to the nearest minute. So even if I call a friend for 15 seconds I get charged the full minute. The way they advertise the plan is totally misleading. I probably only used close to 120 minutes but was charged for over 230 minutes due to this fraudulent and misleading rounding policy.
They certainly have the capability to track calls up the second but rip the customers by rounding up to the minute. They should be sued for misleading advertisement.