Jenn-Air Complaint - Useless Burners - Jenn-Air Downdraft Range
MAINE -- I purchased the Jenn-Air downdraft gas range because of the location of the range in my kitchen and also because I was eager to finally have a duel fuel range. I am so disappointed with the gas cooktop on the range and would never recommend this appliance to anyone who loves cooking! I purchased the 2 additional burners to replace the grill as I needed the 2 additional burners more than the grill. You cannot adjust the burners on the left side where the grill was. They are virtually useless! Why wasn't I informed that these burners would not be able to be turned down below a medium level which is too hot to cook on. It is fine to start food, but once the food reaches the boiling point, you cannot adjust the burner low enough to prevent the boiling. I have talked to numerous people about this issue with no success as this is the way the burners work.
Now I am stuck with a range I am VERY disappointed with and am wishing I had my all electric range back!