Cox Communications Inc Complaint - Cox Communications-Leader in Deceptive Sales Practices
SCOTTSDALE, ARIZONA -- For over a year Cox sales reps repeatedly called to sell me their Cox Bundle Service. I finally agreed and have had the bundle for over a year. Now Cox tells me I'm not eligible for the bundle discount because my basic cable is paid by my HOA. This was not an issue when I signed up according to the sales representative This is akin to "Bait and Switch" and I feel truly taken advantage of. I've had three conversations with Cox about the "switch." During my last call I was assured by a supervisor that the bundle would be put back in place.
I received my May bill and alas, no discount. Shame on you Cox Communication.