Subway Informative - How About An Employee Complaint?
CENTERVILLE, OHIO -- After reading some of these (and laughing hard) I decided I had to comment. Let me start by saying to all those who jump on customer service that more than likely you haven't been on our side of the line. It can be frustrating when 30 people show up at once and want 5 sandwiches each. I can't speak for all stores but we never have more than 3 people on the line. Do the math. It takes a minute, the customer gets upset that the guy in front of him had a list of 14 subs and then takes it out on the employees. And cell phones..... Most places have no cell phone signs. Our store does not. Wow. Now you have people telling you to wait while they talk about the date they just had and then ask 4 people what kind of subs they want. Meanwhile theres a line now. I could go on and on all night long here. The point is this : our job sucks. Most of us don't want to be there making dinner for people who are only going to look at us a sub par human beings because we work in food service. So before you jump on the web and trash Subway or its employees think about what we have to deal with day in and day out. And to those people who make it a point to brighten our day as we make your food.... Thank you. Your understanding and patience is a breath of fresh air.
Ps - Anyone wanting to order more than 4 or 5 subs from 11a-2p and from 5p to 8p call in advance!!!!! Its not fair to make someone who wants one 6 inch wait 15 minutes while you go through your list of sub after sub. There are other people in the universe. I know, its hard to get used to....